Driving a Better Service

Business

Improves productivity and optimizes sales using the guided wizard, which ensures complete and comfortable receptions.

Flexibility

Compatible with the different DMS. A fact which facilitates the management of group workshops with various DMS.

Multi-brand

Multi-brand format. Enabled for vehicles of any brand and model with a specifically customized interface.

Interactive

Ease and simplicity in management, thanks to a nice and intuitive design that streamlines processes.

Cloud System

All information added to the cloud. Access to that information from anywhere.

Image

Important improvement in the service quality and the image that customers receive from the workshop.

What is CAR?

Cloud Active Reception System with Tablet

CAR is a cloud active reception system with tablet, multi-brand, multi-language and compatible with the different DMS of the market. Practical, versatile and safe, it will help you to improve service quality and company image. It will increase your efficiency, productivity and service sales.

Inforserveis is the CAR developer, a leading company in management software development with more than 30 years of experience. Based in Spain and Mexico, it has more than 300 automotive customers and has sold over 4,500 licenses.

Functions


Reception & Identification

Immediate identification of customers and vehicles. Offer your customer the special offers available with the help of the image gallery, and register the kilometres, the fuel tank level and the known vehicle breakdowns, among other options.

Vehicle’s Condition

In just one click, Cloud Active Reception allows you to register bodywork’s defects and the tire wear.

Service Packages

With the service packages associated to each breakdown, you will be able to offer and explain in a better way the repair and its cost to your customer.

Checklist

Increase your sales by going through a detailed checklist, which can be previously configured and adapted to your commercial and service needs.


Signature and Customer Compliance

Once all data has been registered, Cloud Active Reception creates a report to be reviewed by yourself and your customer.  By accepting it, it is sent to both of you by e-mail.


Photos & Videos

Prove graphically the vehicle’s condition. Cloud Active Reception allows you to take as many pictures and videos as you want along all the reception process.

Road Test

With this option, you will be able to verify the vehicle’s condition, while the route is recorded.

Advantages

Storing the auto info on his tablet

Agility and Dynamism at your Reception

Update and adjust the image of your reception to the new challenges. Receive, greet and make the whole process out of the reception office.

Cloud Active Reception guarantees mobility and commercial attention without any barrier or interruption.

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Offer the Best Promotions

Configure the most suitable offers for your customers, organized by brand and model.

Turn the active reception process into a space to interact with your customer: capture his voice and offer the best promotions and kits, taking into account his expectations and needs.

Satisfaction through an Efficient Service

Turn your advisors into excellent sellers. Its design, ease of use and immediate access to any data, makes Cloud Active Reception a suitable App to improve the reception service and increase your turnover.

Businessman using digital tablet in meeting

All the Information Added to the Cloud

Absolute security and reliability in the management and storage of all data. Earn competitiveness in your business extracting aggregate information from the cloud: queries, reports, receptions results, statistics, etc.

Minimize Downtimes

Don’t forget anything. Thanks to the guided assistant, Cloud Active Reception guarantees the realization of complete and comfortable active receptions.

A great opportunity to avoid downtimes.

Reports, in Digital Format

Invest in technology and digitalization. Your service advisors and clients will receive the result of the active reception in their e-mail.

Ease and simplicity for everyone.

Increased efficiency and productivity.

More sustainable process.

News

March 31, 2017

Inforserveis celebrates its 30th anniversary with the same ambition of the first day

Inforserveis, management software developing company is celebrating its 30th anniversary after their founding in 1987.

30 years which currently makes us one of the most long-lived companies in the automotive sector. This experience, combined with our ambitious and well-prepared team which can deal with all the forthcoming challenges, makes Inforserveis a company who maintain the illusion and foresight vision of the first day.

Taking the opportunity of this important occasion, we are more than pleased to introduce you to our new logo. Furthermore we will inform you about our products and services’s updates.

Inforserveis, 30 anniversary


September 23, 2016

Cloud Active Reception attends to Automechanika Frankfurt

Cloud Active Reception attended to the most important automotive aftermarket event in Europe, Automechanika Frankfurt, carried out between 13 and 17 September.
In the latest edition Automechanika reached 136.000 visitors from over 170 countries and also broken the record number exhibitors with 4.820 from 76 different countries.
The central theme in this edition was “Tomorrow’s Service & Mobility”, making emphasis in the possibilities offered by new technologies and the improvements that these will involve with its implementation in all the services related to aftermarket.

According to Detlef Braun, former member of Messe Frankfurt Executive Board, “thanks of this figures Automechanika continues to consolidate its leadership like the best exhibition platform to world automotive aftermarket companies”.
In addition, visitors satisfaction rate about that event is around 95% and a 80% of the exhibitors confirms that has been good at getting his message to target audience, emphasizes that business meetings have been more positive than in the previous edition.

Automechanika Frankfurt

With 3D Soft, our partners


July 1, 2016

Cloud Active Reception excels in Silicon Valley & Baden-Württemberg

It was a pleasure to be selected amongst the 12 finalist companies, with more of 200 submitted nominations, at the Spain Tech Center Immersion which took place at Silicon Valley from April 25th to May 5th.
That event consists in various training sessions focused towards on different domains of management and some specificities of USA market to land on this. We were also able to do public presentations in front of significant actors of different economic sectors and visit some headquarters of reference companies like Android or Intel among others.

In addition, on the 21st and the 22nd of June we had the pleasure of attending to Heidelberg Innovation Forum, a landmark event focused on the ultimate technological news. In the present edition, the event was focused on tools that facilitates mobility in all fields of application.

The final assessment about these experiences according to our CEO, Pau Barca, is “very successful because it has allowed us to discover highly developed technological environments and introduce our product in powerful an interesting markets for us, a fact that will enable us to continue with the international expansion strategy of our company”.

Spain Tech Center
Heidelberg
Pau Barca, CEO de Inforserveis


October 12, 2015

It is a pleasure to inform you of our presence in Equip Auto international exhibition, which will take place from October 13 to October 17 at Parc des expositions Paris Nord Villepinte.

Our presence at this important event in the automotive aftermarket industry will be related to the collaboration initiated with MecaPlanning, an important software of the automotive industry developed by the Parisian company 3D Soft.

You can find us in Hall 5, aisle C, stand 098.

MecaPlanning
EquipAuto
Logo_CAR_fons_blanc

May 8, 2015

Presidents Mas and Rajoy show their interest for the Cloud Active Reception solution

On Friday May 8, immediately following the official inauguration of the Barcelona International Motor Show, presidents Artur Mas and Mariano Rajoy, the Secretary of Industry José Manuel Soria, the Mayor of Barcelona Xavier Trias and the European Commissioner Miguel Arias Cañete visited our stand in the Connected Car area.

 
 
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